9/14/12

Bob Vila Article Chronicles The History of Factory Built Housing



There's nothing we love more than a positive story about factory built housing, and BobVila.com has a wonderful article about the history of factory built housing.  Lifestylist® Suzanne Felber was honored to be interviewed and quoted in the story, and what is really exciting is that the author of the story - Jane Dagmi - was so intrigued about what this form of housing offers she's continuing to learn more and visit communities on her own. I'm looking forward to more of her stories in the future.
One of the things that has always been a detriment to our industry was the perception the press has, so having writers not only like our homes but also want to know more is a step in the right direction.
Be sure to also take a look at the timeline that Jane did -it's one of the best I've seen.

9/10/12

Lush Handmade Cosmetics Gives Back Beautifully



I've always been a big fan of Lush Cosmetics and the amazing products the manufacture and sell. What you may not know about this wonderful company is how committed they are to giving back to the local and national communities. Their employees are always volunteering with various non-profits - especially animal organizations, and they have designed different products where a large portion of the profits will go to a specific group.

Their new Charity Pots are a great example. They are donating 100% of the price (not just the profit) to small, grassroots organizations that need some help. Since 2007 they have donated over $2,900,00 to over 200 charities in 30 countries.

Stop by your local Lush store or go online and see how you can have you beauty dollars do more than just help you look good.

 

9/2/12

The Best Of The Worst

Like a lot of people I’m sure, I get bombarded with junk snail and email from the cable company, Dish Companies, and the telephone company begging me to change my services to them.

Time Warner Cable has been especially aggressive, and after years of saying no and my Dish company wanting to charge me to fix equipment that I rent from them, I thought I’d give Time Warner a try. The sales person couldn’t have been nicer, and we set up an appointment that fit with this Lifestylist’s crazy schedule so I could be there and have them install all of the new goodies.

The day came, but the tech never did. I called after he missed my appointment and was told he was there but no one was home and that he left a note at the door. I was here – no call, no doorbell, no note so one of us was confused. The tech then took it upon himself to change my appointment from 8-10am to 8am – 9pm. Even though I was told more than once I would be his next appointment, no one ever showed up. Keep in mind that this is a company that I’ll be spending thousands of dollars with a year, and before it was over I spent over 10 hours being put on hold (yes, after awhile I started keeping track.).Bottom line – no supervisors ever followed up like I was told they would, the most they were willing to credit me for wasting my time was $15.00, and a week later I got an email rescheduling the appointment.Initially I had canceled all of the services I had with my former providers, but I called them and negotiated better rates (and my equipment being repaired for free) so even though I wasn’t happy with what I had, it seemed like the best of the worst.

Lesson learned? I never want any of my clients feeling like they are settling when I do something for them. Even if it’s just making sure that they know I appreciate their business – they work too hard to not get the best. I like to know that my business is valued, and I’m sure that my clients do as well.